Terms and conditions

Standard Terms and Conditions - please read to the end for detailed Covid-19 policies and updates.

Please note, every passenger will be required to show proof of full vaccination and if unable to do so will not be able to participate and will not be refunded. 

Margaret River Tours operates with a minimum passenger requirement. Each tour needs at least two passengers for the tour to run. If the tour minimum of two people is not reached then we will refund you in full or reschedule your tour to another day. Alternatively, the passenger may opt to pay for two tickets to conduct a tour. A 25% cancellation fee applies, except due to border closures or restrictions due to Covid-19. This fee increases to 50% if a cancellation is made within 24 hours of the tour commencing.

Our pickup service is within approximately a 10km radius of central Margaret River township (includes Gnarabup and Prevelly). If you do not provide a pickup address at the time of booking we will assume that you want us to pick you up and drop you back to the Margaret River Visitors Centre.

Western Australian liquor laws require that wineries refuse service of alcohol to anyone who is intoxicated. If you become intoxicated, we will ask that you refrain from tasting for a while. If you become abusive towards our staff, other patrons or the winery staff we will return you to your accommodation immediately.  Thank you for understanding that we have a duty of care for you and everyone else we interact with throughout the day.

On rare occasions, due to unforeseen circumstances, Margaret River Tours management may need to adjust the tour itinerary at short notice.

 

PLEASE READ: Margaret River Tours Covid-19 information including our refund policy

The Western Australian Government has announced that as from January 31st, 2022, patrons over the age of 16 will be required to show proof of being fully vaccinated against Covid-19.

The Health and Safety of Margaret River Tours’ guests, staff and partners is always our top priority and we are committed to complying with all Government Federal and State COVID-19 vaccination and testing requirements. Where a customer does not meet these requirements at the time of pickup the customer will not be allowed onboard and will forfeit all monies paid.

In the event that borders close and you are unable to join the tour please contact us for a  refund or to rebook for a later date. The operator reserves the right to withhold some monies to cover bank and booking platform fees and administrative expenses.

We will continue to update this page as new information becomes available.

If you are unwell or suspect you may have been recently exposed to COVID-19 please cancel your booking and isolate yourself from the wider Margaret River community to the best of your ability.