Frequently Asked Questions

Special Announcement Covid 19

Tours have been temporarily suspended at least until the end of April. Any bookings made for after that date will be locked in however payments will not be processed until we are able to confirm that tours will be up and running. Refunds for current bookings are currently being processed. Please be patient as this is quite time consuming. If you choose to change the dates of your booking during this time we will be more than happy to accommodate your request.

MARGARET RIVER TOURS’ COVID-19 POLICY

The Health and Safety of Margaret River Tours’ guests, staff and partners is always our top priority. We will continue to update this page as new information becomes available.

If you are ill, considered high risk or have a member of your immediate household who is sick or at high risk please cancel your booking and isolate yourself from the wider Margaret River community to the best of your ability.  In the event of you needing to cancel, due to either illness or changed travel plans, we will provide you with a full refund minus a 25 dollar processing fee (this one off charge applies to the whole booking not to each passenger). Please note: this is a short term policy. Our usual refunds policy will be reinstated when the Covid-19 issue is brought under control.

Question: Where do you pick up from?

Answer: Margaret River Tours will pick you up from and drop you back to your accommodation if it is within 10km of the township of Margaret River (including Prevelly and Gnarabup).  Alternatively, we can pick you up from and drop you back to the Margaret River Visitors Centre.

Question: What sort of vehicle will we be travelling in?

Answer: We will be travelling in a mini-bus on all of our tours. The mini-bus takes a maximum of 13 passengers. For private charters we also sometimes use a 4WD vehicle, which takes 4 passengers. Our air-conditioned vehicles are comfortable, clean and tidy.

Question: How many people are on your tours?

Answer: We take a maximum of 13 people.

Question: Do you have lunch on your tours and if so, then where?

Answer: On our Full Day Wine and Dine Tour we have lunch at Xanadu. We also have a Vineyard Platter served on board for both our Half Day Gourmet Wine Tour and Full Day Gourmet Wine & Dine Tour.

However we advise people who are doing our Half Day Gourmet Wine Tour to have lunch before joining the tour. You can read about where to eat in Margaret River here.

 

Question: How do you get to Margaret River?

Answer: Margaret River is situated in the South West of Western Australia. It is about 3 hours drive south of Perth (but we advise that you allow at least three and a half hours). The Margaret River Region offers an amazing selection of world-class wineries, gourmet restaurants and stunning natural attractions. There is a bus service running between Perth and Margaret River. Please follow this link to MargaretRiver.com for comprehensive information including driving directions and transport services.